Warranty
Warranty
Every product sold by Good Nite Gear is backed by a 1-year manufacturer's defect warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
What's covered:
- Manufacturing defects (faulty components, workmanship errors)
- Premature failure of internal electronics or optics under normal, intended use
What's not covered:
- Drops, impacts, or other physical damage caused by mishandling
- Water damage beyond the product's rated IP protection
- Damage from unauthorized modification, disassembly, or repair attempts
- Normal wear and tear (batteries, external coatings, etc.)
- Damage caused by improper storage, cleaning, or maintenance
Please refer to the instruction manual included with your product for specific care and maintenance guidelines — proper care instructions vary by product and following them helps ensure your device stays covered.
Repair Service
In addition to warranty coverage, we offer a repair service for the following products:
- GNG-GF20
- GNG-GF31
- GNG-G18
- NVG90 Pro
- NVG90 SE
- ADNV Products
If your device is outside the warranty period, or if the issue isn't covered under warranty (e.g. accidental damage), our repair service may still be able to help. Repair costs and turnaround time will depend on the specific issue — contact us for an assessment before sending anything in.
How to Submit a Claim
- Contact us at kyle@goodnitegearshop.com with your order number, a description of the issue, and photos or video if possible.
- We'll review your claim and let you know whether it's covered under warranty or eligible for our repair service.
- If applicable, we'll provide instructions for sending your device in, along with an estimated turnaround time.
Questions?
If you're not sure whether your issue is covered, reach out — we're happy to take a look before you commit to anything. Contact us at kyle@goodnitegearshop.com
We reserve the right to update our policy at any time.